技术支持
最后更新：2026-10-23
下面是嘎嘎亮最常被问到的问题。没有找到答案的话，页面底部有联系邮箱，直接写信过来就行。
1. 嘎嘎亮是做什么的？
三件事：筛选照片库、把选中的照片转成 HDR、把相机里的照片直接导入 App。已下载到设备的照片可以在本机处理。详细地名查询、购买与恢复购买、iCloud 照片读取需要网络；离线时部分地点可能尚未识别。
2. 筛选怎么用？
在网格页点右上角的筛选入口，按星级、颜色标签、相簿、时间、拍摄设备、画面比例、RAW 格式等条件组合。地点可以按国家、省份、城市三级逐层下钻。多个条件同时生效，筛选结果可以直接进入转换或编辑。
3. 怎么把照片转成 HDR？
选中照片后点「转 HDR」。转完用曝光、对比度、高光、阴影、白平衡、饱和度细调，曲线、HSL、清晰度、暗角这些进阶工具也在编辑页。保存时 App 会写进增益图，Apple 相册按标准 HDR 显示，在支持 HDR 的屏幕上能看到更亮的高光和更实的暗部。
4. 相机直连导入是什么？
相机拍完照不用先导进相册。在 App 里选「导入」，通过「文件」App 选中相机存储里的 RAW 或 JPEG，伴生的 XMP 评级文件会自动配对一起带入。照片先经过嘎嘎亮再进相册，相机里做的评级和色标不会丢。这个功能是 Pro 功能。
5. 免费版和 Pro 的区别？
免费版可以用单类筛选，每天调 3 张 HDR，照片信息和地点下钻都能看。批量转 HDR、相机直连导入、多类筛选组合和不限次调色是 Pro 功能。Pro 有月订、年订和买断三档，买断一次付费永久可用。
6. 怎么恢复购买？换了新手机怎么办？
在付费页点「恢复购买」，用原来购买的 Apple ID 登录就能找回。订阅和购买都挂在你的 Apple ID 上，重装 App 或换设备都不受影响。
7. 怎么取消订阅？
订阅由 Apple 管理。打开 iPhone 的「设置 → 你的名字 → 订阅」，找到嘎嘎亮就能取消。取消后当前周期结束前 Pro 功能还能继续用。
8. 能在系统相册里直接编辑吗？
可以。在照片 App 里选中照片，点「编辑」再选嘎嘎亮，编辑扩展会在系统相册里打开，改完保存即写回原图。扩展用的调色工具和主 App 相同。
9. 编辑会破坏原图吗？
不会。主 App 的编辑是非破坏性的，调整参数单独存放，随时可以重新打开继续改，也可以一键还原。保存新文件时原图不动。
10. 我的照片会上传吗？
嘎嘎亮不会为照片处理把照片上传给开发者，也不接第三方统计和广告 SDK。地点识别可能把由照片拍摄地点换算出的区域坐标发给 Apple，不发送照片图像。iCloud 照片的读取与同步由 Apple 服务和你的系统设置管理；主动分享的照片会交给你选择的接收方。详见隐私政策。
11. 支持哪些格式？
读取支持 iPhone 拍摄的 HEIC、JPEG、ProRAW 和常见相机 RAW 格式，以及带增益图的 HDR 照片。保存为带增益图的 HEIF HDR，兼容 Apple 相册。
12. 遇到问题或想提建议？
写信到下面的邮箱，附上设备型号和系统版本能更快定位问题。开发者会收到你的发件地址、邮件和主动附加的资料；请勿发送密码、付款资料或无关的私人照片。需要删除已发送的支持资料时，也可联系邮箱处理：
Support
Last updated: 2026-10-23
These are the questions we get asked most. If your question is not here, the email at the bottom of the page reaches us directly.
1. What does GooseGlow do?
Three things: filter your photo library, convert the photos you pick to HDR, and import photos straight from your camera. Photos already downloaded to your device can be processed locally. Detailed place lookup, purchases, purchase restoration, and iCloud photo retrieval need a network connection. Some places may remain unidentified offline.
2. How does filtering work?
Open the filter panel from the grid page and combine conditions such as star rating, color label, album, date, capture device, aspect ratio, and RAW format. Places drill down by country, province, and city. Conditions stack, and filtered results go straight to conversion or editing.
3. How do I convert photos to HDR?
Select photos and tap "Convert to HDR". Then fine-tune exposure, contrast, highlights, shadows, white balance, and saturation, with curves, HSL, clarity, and vignette available in the editor. Saving writes a gain map, so Apple Photos displays the result as standard HDR: brighter highlights and deeper shadows on an HDR-capable screen.
4. What is camera direct import?
Photos from your camera do not have to go through the Photos library first. Choose "Import" in the app, pick RAW or JPEG files from your camera storage in the Files app, and companion XMP sidecars are paired automatically. Photos enter the library through GooseGlow with ratings and color labels intact. This is a Pro feature.
5. What is the difference between the free version and Pro?
The free version includes single-category filtering, 3 HDR edits per day, and full access to photo info and place drill-down. Batch HDR conversion, camera direct import, multi-category filtering, and unlimited edits are Pro features. Pro comes as monthly, yearly, and a one-time lifetime purchase.
6. How do I restore purchases on a new device?
Tap "Restore Purchases" on the paywall and sign in with the Apple ID you used. Purchases and subscriptions stay attached to your Apple ID, so reinstalling or switching devices keeps your Pro status.
7. How do I cancel a subscription?
Subscriptions are managed by Apple. Go to iPhone Settings → your name → Subscriptions and find GooseGlow to cancel. Pro features stay available until the current billing period ends.
8. Can I edit directly in the Photos app?
Yes. Select a photo in the Photos app, tap Edit, and choose GooseGlow. The editing extension opens inside the Photos app with the same editing tools as the main app, and saving writes the result back to the original photo.
9. Are my edits destructive?
No. Edits in the main app are non-destructive. Adjustment parameters are stored separately, so you can reopen a photo and keep editing, or revert with one tap. Saving a new file leaves the original untouched.
10. Are my photos uploaded anywhere?
GooseGlow does not upload photos to the developer for processing and includes no third-party analytics or advertising SDKs. Place identification may send regional coordinates derived from photo capture locations to Apple, without sending photo images. iCloud photo access and sync are managed by Apple services and your system settings. Photos you choose to share are handed to your selected recipient. See the privacy policy for details.
11. Which formats are supported?
Reading covers HEIC, JPEG, ProRAW, common camera RAW formats, and HDR photos with gain maps. Saving produces HEIF HDR with a gain map, compatible with Apple Photos.
12. Found a bug or have a suggestion?
Email us at the address below. Including your device model and system version helps us track issues down faster. The developer receives your sender address, message, and any materials you choose to attach. Do not send passwords, payment details, or unrelated private photos. You can also email to request deletion of support materials: